Privacy Policy

Last Updated: 4 March 2026

1. Who We Are

Prime Source Media operates the website prime-source-media.com and organizes practical workshops on e-invoicing and fiscalization for Croatian craftsmen and small business owners. Our registered address is Savska cesta 41, 10000 Zagreb, Croatia. You can contact us at info@prime-source-media.com or by phone at +385 95 778 0279.

2. What Personal Data We Collect

We collect personal data only when you voluntarily provide it to us. This occurs when you:

• Submit the contact form on our website (name, email address, phone number, message content)
• Register to attend a workshop (name, email, phone, business name, OIB if provided)
• Communicate with us by email or telephone

We also collect technical data automatically through cookies and similar technologies when you visit our website. This is described in our Cookie Policy.

3. Legal Basis for Processing

We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR) and the Croatian Act on Implementation of the General Data Protection Regulation:

• Consent (Article 6(1)(a) GDPR): when you tick the privacy checkbox on our contact form
• Legitimate interests (Article 6(1)(f) GDPR): for technical operation of the website and security purposes
• Performance of a contract (Article 6(1)(b) GDPR): when processing workshop registrations

4. How We Use Your Data

We use the personal data you provide exclusively to:

• Respond to your inquiries and questions
• Confirm and manage workshop registrations
• Send regulatory updates relevant to workshop content, where you have provided consent
• Maintain records required by Croatian law

We do not use your data for automated decision-making or profiling. We do not sell your data to third parties.

5. Data Retention

We retain contact form submissions for a period of 24 months from the date of submission, after which they are securely deleted. Workshop registration data is retained for the duration required by Croatian accounting and tax law, which is generally 11 years. You may request deletion of your data at any time, subject to any legal retention obligations.

6. Data Sharing

We do not share your personal data with third parties except where required by law or where necessary to operate our services (for example, email hosting providers). Any processors we use are bound by data processing agreements consistent with GDPR requirements.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access: you may request a copy of the personal data we hold about you
• Right to rectification: you may request correction of inaccurate data
• Right to erasure: you may request deletion of your data, subject to legal retention requirements
• Right to restriction of processing: you may request that we limit how we use your data
• Right to data portability: you may request your data in a structured, machine-readable format
• Right to object: you may object to processing based on legitimate interests
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at info@prime-source-media.com. We will respond within 30 days. You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) at azop.hr.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission.

9. Cookies

Our use of cookies is described in detail in our Cookie Policy. You can manage your cookie preferences at any time using the cookie settings panel available on our website.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact

For any questions about this Privacy Policy or your personal data, contact us at:
Prime Source Media
Savska cesta 41, 10000 Zagreb, Croatia
Email: info@prime-source-media.com
Phone: +385 95 778 0279